Answered By: Library User Service Division
Last Updated: Nov 25, 2016    

The possible reasons for this might be:

  • The item is currently not on loan. If the item is not on loan, then it is available for you to collect from the its location.
  • You cannot reserve an item that you have already borrowed.
  • Non-circulating items such as past exam papers cannot be reserved, as they are not allowed to be taken outside of the Library.
  • If you have reached the limit of your reservation quota then you cannot reserve additional items. Each student is allowed to reserve a maximum of 8 items at one time. If you would like to reserve another item, you must cancel one of your reservations.
  • An item itself can only be reserved by a maximum of 8 people. If the item is reserved by 8 people at one time, then you will not be able to reserve the item. You will have to wait until the item has less than 8 reservations. If the item is returned, it will then be given to the next person who has reserved it.